Frequently Asked Questions
Everything you need to know about Deus Ex Machina gear and services.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders can take between 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that certain limited-edition collaborations may be final sale.
How do I determine my size?
Each product page features a detailed 'Size Guide' button. Our apparel generally follows a standard fit, but we recommend checking specific measurements for our technical jackets and heritage knits.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How should I care for my Deus graphic tees?
To preserve the quality of the print and fabric, we recommend washing your garments in cold water inside out and hanging them to dry.